Shipping & Payments
Processing & Delivery
Each order is carefully prepared to ensure the quality and freshness of your products.
Processing time: 2–5 business days
Shipping time: 1–3 business days (after dispatch)
Once your order has been prepared, you’ll receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking updates to appear via Royal Mail.
Shipping Information
Please ensure your shipping address is entered correctly at checkout to avoid delays.
At this time, we only ship within the UK as we are a small, growing business. We hope to offer international shipping in the future.
Shipping costs are calculated at checkout and are not included in product prices.
Order Updates
Your confirmation email is sent once your shipping label has been created. This means your order is being prepared for dispatch.
As a small, independent business (currently run by one person), we truly appreciate your patience while we carefully fulfil each order.
Working hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
Delivery Responsibility
Once your order has been dispatched, we are not responsible for delays, loss, or damage during transit.
If your package is lost or stolen, please contact Royal Mail directly to file a claim.
Payments
We accept the following payment methods:
Credit/Debit Card
PayPal
Stripe
Google Pay
Payment is taken at the time your order is placed. You will receive an email confirmation once your payment has been processed.
Contact
If you have any questions, we’re always here to help:
Thank you for supporting our small business 🤍